Our House Survey Report — Parent Feedback 2025

Building for the Future - Planning Our New Centre

As we prepare to move into a larger, purpose-built home for Our House, we asked the families who matter most — you — to tell us what works, what brings your children joy, and what could make things even better.

❤️ What Families Value Most

Families deeply appreciate Our House as a safe, inclusive, and welcoming space.

Common highlights include:

• A non-judgemental atmosphere where children are free to be themselves

• The sensory room, ball pit, and soft play areas

• Opportunities for children to build confidence, and parents to find peer support

• A calm, clean, and well-zoned environment that’s easy to supervise

  
  

🌟 What Children Love

Your children find joy in:

• The sensory room — a consistent favourite

• Soft play, ball pits, toys, and freedom to explore

• Themed parties and time with friends

• Outdoor space and room to move

• Quiet areas, games, and video consoles for older children

  
  

✨ What You’d Love to See in the New Centre

Your wishlist for our future space includes:

• More sensory equipment (bed swings, squeeze canoe, textured floors)

• A bigger soft play zone for all ages

• A secure, nature-rich outdoor space: mud kitchens, sandpits, water play

• Social and therapy groups for children and siblings

• New sessions like yoga, dance, structured activities, and parent training/workshops

  
  

🛠 Suggestions for Improvement

We're listening. You asked for:

• More session options (after-school, age-specific, quiet hours)

• Increased safety at entrances and around electrical/game areas

• Better organisation of toys and working equipment

• Improved parking, signage, and contact methods

• Volunteer support to welcome new families and give parents a moment to breathe

  
  

🙏 Thank You

Your feedback has shaped every part of our new plans. We are committed to establishing a new centre that reflects your needs, your children's needs and the joy you already find in Our House — just bigger, better, and bolder!

KEEP THE CONVERSATION GOING! If you have any new or further ideas for us please email them to us at: admin@bftf.org.uk